FAQ

Frequently Asked Questions

How long does shipping take?

We ship from our US warehouse. Most orders arrive in 3–7 business days via USPS. You’ll receive a tracking number as soon as your order ships.

How do I use the Cryo Globes?

Keep the globes in your freezer or fridge overnight. In the morning, roll them gently over your jaw, cheeks, and under-eye area for 60 seconds each side. Apply your serum immediately after — cold skin absorbs products significantly better.

How long do they stay cold?

Our anti-freeze filled globes stay cold 3x longer than ice. After a full night in the freezer, they maintain their temperature for the entire length of your morning routine.

What is the 30-Day Glow Guarantee?

If you use the Cryo Globes consistently for 30 days and don’t notice a visible difference in your skin’s puffiness, tone, or texture, contact us and we’ll make it right — exchange, store credit, or refund. No complicated process.

Are they safe for all skin types?

Yes. Cold therapy is universally safe for all skin types, including sensitive skin. If you have a specific dermatological condition, consult your doctor before use. Do not apply directly to broken skin.

Can I use them on my body?

Absolutely. The Cryo Globes work great on the neck, décolleté, and any area prone to inflammation or tension.